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athletes

athletes

hub access

member card check in

kpi progress metrics

log metrics

workouts

workouts

coach messages

evaluation

meals weight

card billing

billing activation

receipts invoices

credits expiration

membership renewal cancellation

class change time reschedule

reschedule cancellation

booking confirmation availability

waiver agreements

camp pass credits

travel registration

travel card payments

league registration

Prospect Program

A structured player-development program with hitting, pitching, strength, mobility, and performance tracking built around what each athlete needs.

Prospect Program

No. It is a full development system, not isolated lessons. Athletes train on a plan, and every rep and metric is tracked in the member portal.

Prospect Program

EP4 evaluates the athlete first, then builds a development plan based on their needs, using the same assess → plan → train → track system used across the facility.

booking credits

Sign in with the account that holds your membership, open Prospect Program on the booking page, and choose an available session. Select the athlete who will attend and tap Next. Complete any missing athlete details, waiver, or terms if prompted. Under Redeem Credits, keep the setting at 1/1 and check that the total says Free, then tap Next · apply credit (Free). Your booking is complete when Spot secured! appears. If no eligible credit appears, check the selected athlete, membership, and available credits before paying.

Prospect Program

Book directly under Prospect Program on the booking page, or start with a free consultation call and we will map the right path for your athlete.

Memberships

A membership is a monthly training commitment. Each month includes a set of session credits so athletes train on a consistent schedule; your credits refill at the start of each new membership period, and members get member pricing on eligible services.

Memberships

No. Unused monthly membership sessions expire at the end of the applicable membership period and do not roll over into the next period. You acknowledge this policy before purchase, and your credits refill when the new period starts.

membership renewal cancellation

Recurring memberships renew each period under the plan terms. Open Account & Billing to review the displayed next charge or end date. If Cancel membership is available, read its confirmation before submitting. For a pause, plan change, or commitment question, contact the front desk at (917) 804-8403 or [email protected].

Memberships

Commitment plans run for 6 or 12 months at a discounted monthly rate compared to month-to-month. You sign the membership agreement before checkout. It covers the commitment length and the early-termination amount, which is calculated from the standard month-to-month rate. A copy of the signed agreement is emailed to you.

Memberships

Immediately. Your membership activates and your session credits load as soon as payment completes, so you can book sessions right away from your account.

Private Lessons

1-on-1 coaching for hitting, pitching, and fielding with EP4’s pro-experienced staff. Book a time online and lock in your session with secure checkout.

Private Lessons

Yes. Train with a partner or a small group and get real coaching on every rep, at a lower per-athlete price than a private lesson. Hitting, pitching, fielding, and catching.

Private Lessons

Yes. Lesson packages bundle private lessons at a better per-session rate, and memberships include monthly session credits plus member pricing. Both are on the booking page.

Hitting / Pitching / Strength Training

HitTrax, TrackMan, iPitch, and Blast Motion. Every swing and pitch becomes data you can track, so development is measured, not guessed.

Hitting / Pitching / Strength Training

Yes. EP4 runs specialized sports-performance training built to help athletes move better, get stronger, and stay healthy. Hitting, pitching, and strength under one roof, with arm care and workload management built into pitching and performance plans.

Hitting / Pitching / Strength Training

Four steps: Assess (we measure where the athlete is today), Plan (a development plan built around that athlete), Train (elite coaching, every session intentional), Track (every metric logged in the member portal so progress is visible to the athlete, the parent, and the coach).

Hitting / Pitching / Strength Training

No. We coach hard and we track everything, but athletic development depends on many factors. EP4 makes no guarantee of specific results, playing time, recruiting outcomes, or scholarships. Nothing we provide is medical advice.

Camps & Clinics

Youth camps, catching camps, and fielding camps, bookable online. Current camps and dates are always on the booking page.

Camps & Clinics

Camps are sold the way each camp is configured: full series, weekly, 4-week, or drop-in days. The options and prices for each camp are on that camp’s page.

Camps & Clinics

Enrollment is confirmed automatically by email as soon as payment completes, including the camp details. Drop-in credits let you pick your day from the camp page after purchase.

Travel Baseball / Tryouts

Competitive teams built the EP4 way: small rosters by age group, real reps and honest feedback, and every player training on the same data-driven system as our private athletes, tracked all season. Spots are earned, not given.

Travel Baseball / Tryouts

Start by filling out the travel baseball form. That is how you get on the tryout list. The team will follow up with tryout details.

Travel Baseball / Tryouts

The program is built around the tournaments, the film, and the metrics that get athletes seen at the next level, with a development plan that carries into the offseason.

Facility Rentals

Yes. Cages, pitching machines, and simulators (including HitTrax and TrackMan) rent by the hour, booked online in seconds.

Facility Rentals

Rentals with multiple lengths show the options and prices right on the card. Pick the length, see the price update, and book.

Packages

Private-lesson bundles at a better per-session rate. Buy the pack once, then book your sessions as you go.

Packages

EP4 packages are structured with expiration periods to encourage consistent training frequency, accountability, and better long-term development results. Each package shows its expiration terms before you buy, and you acknowledge them at checkout.

booking

Open the booking page, choose a category and service, then select an available time or enrollment option. Choose the athlete, complete any required details and terms, and review the total or eligible credit. Finish checkout or credit redemption and wait for the booking success state before treating it as confirmed.

booking confirmation

A booking is confirmed when checkout or credit redemption succeeds and the booking success state appears. Check the confirmation email and Upcoming sessions in Account & Billing for the session details. If a session is somewhere other than the EP4 facility, the confirmation includes the venue and a directions link. A selected or held time is not yet confirmed.

reschedule cancellation

Open Account & Billing, find the session under Upcoming sessions and tap Change or cancel (lessons, rentals and Prospect Program classes). You can also ask the chat to move or cancel a session and it shows the same buttons. Change time moves it to another open time; Cancel shows what comes back before you confirm: a membership or package credit returns as a credit, and money paid goes to your EP4 wallet for your next booking (not back to the card). This works online more than 24 hours before the session. Inside that window, call the front desk at (917) 804-8403.

Booking / Cancellations

Every service page has its own Terms & Policies. The waiver, facility policies, and any plan-specific terms (like package expiration or membership rules) are shown before checkout, and you confirm them as part of the purchase.

Booking / Cancellations

When you pick a specific time for a cage, an evaluation, or a lesson, that slot is held for you for 20 minutes while you complete payment. Nobody else can take it during that window, and if you do not finish checking out the hold releases on its own and you are not charged. Camps and Prospect Program classes work differently: a place there is confirmed when payment completes, not while you are checking out, so finish checkout promptly for a session filling up.

booking rental

Open Rentals and choose the cage, machine, simulator or pitching tunnel. Sign in to book, choose a duration if offered, then select a date and time. Choose Youth or Adult, check who will attend, and complete any required details, waiver and terms. Review the total and finish secure checkout. Wait for confirmation before treating the rental as booked.

booking evaluation

Sign in, open Evaluations and choose the assessment your athlete needs. Select a date, coach and available time where shown, then select the athlete. Complete any required profile, waiver and terms, review the total, and finish secure checkout. Check your confirmation for the date, time and location.

booking lesson

Sign in and open Private Lessons. Choose hitting, pitching, fielding, catching or strength, select the date and any offered lesson option, then choose a coach and available time. Select the athlete and complete any required profile, waiver and terms. Review the total, continue to payment, and finish checkout. If an eligible package credit appears, you can use it instead. Wait for confirmation before treating the time as booked.

booking lesson credits

Sign in to the account that holds your lesson package. Open Private Lessons, choose a covered service, date, coach and available time, then select the athlete attending. Complete any required profile, waiver and terms. An eligible credit applies automatically: look for Applying 1 lesson credit, nothing to pay, then tap Book with credit, no charge. Wait for the booking confirmation. If no credit appears, check the package coverage, balance and expiration before paying. Buying a package alone does not reserve a lesson.

booking group lesson

Sign in and open Group Lessons. Choose the skill, review the group size and available options, then select a date, coach and open time. Select the athlete and follow the participant instructions for your chosen option. Complete any required details, waiver and terms, review the total, and finish checkout. Your confirmation has the final session details.

membership purchase

Sign in and open Memberships. Compare the benefits and included services for the plan you want, including Prospect Program, College Program or Remote Training where available. Select the athlete, review the billing schedule, renewal, included sessions and any commitment, and complete the required agreements or signature. Tap Join and finish checkout. Check Account & Billing for the purchased plan. Any included sessions must be booked separately; benefits and credit timing follow the plan terms.

camp registration

Open an available camp or clinic, sign in and choose the athlete attending. Complete any missing details or waiver prompts. Choose a pass or enrollment option, then select available days or a start date where requested and review the included dates. Options vary by camp: a full-series option may include all its listed sessions. Review the camper, dates, terms and total, then finish payment. Check which dates are confirmed. If your pass has unused credits, redeem them for available sessions on the camp page.

Prospect Program booking

Sign in, open Prospect Program and choose the correct age group and an available session. Select the athlete, tap Next, and complete any required details, waiver and terms. Use an eligible membership credit if one is offered, or review the session price and tap Pay & reserve to finish secure payment. Your place is confirmed when enrollment succeeds and Spot secured appears.

package purchase

Sign in and open Packages. Compare the lesson packs, covered services, credit count and expiration terms. Select the athlete, complete any required details or waiver, review the total and terms, then tap Join and finish checkout. Find the package under Account & Billing, then open Private Lessons to book a covered service with a credit. Purchasing the package alone does not reserve a lesson time.

credits expiration

Open Account & Billing in Family Hub and find My memberships. Each listed plan or package shows credits left, covered services, status, and the displayed renewal or credit expiration date. Check the selected athlete and service when you book. If an expected credit is missing, ask the front desk before paying.

Expirations (Membership & Packages)

At the end of the membership period they came with. Unused monthly membership sessions expire at the end of the applicable membership period and do not roll over. Your credits refill at the start of each new period.

Expirations (Membership & Packages)

Each package’s expiration window is shown on its page and acknowledged at checkout before you buy. After a package expires, unused sessions are no longer available, so plan your sessions to use every one.

credits expiration

Open Account & Billing in your Family Hub. My memberships shows credits left and the displayed renewal or credit expiration date; Upcoming sessions shows reservations already booked.

Player Development Portal

The training portal brings an athlete’s available progress, metrics, coach messages, and assigned work together. Access depends on the linked athlete and active plan: a package-only athlete may log metrics without workout access.

Player Development Portal

Yes, that is the point. Everything your athlete does is visible to you: progress, metrics, completed workouts, and coach communication, all in one place.

Evaluations

The athlete gets measured on velocity, exit velocity and mechanics, and leaves with a plan. Evaluations are how EP4 decides what an athlete actually needs before training starts.

Evaluations

If you are not sure where to start, book the free consultation call first. We will map the right path for your athlete, no pressure, no cost. If you are ready to get measured, book the evaluation directly.

Payments / Card on File

All payments run through secure online checkout, which takes Apple Pay and all major cards. A receipt is emailed to you automatically after every purchase.

Payments / Card on File

Recurring memberships bill the card used at checkout automatically each period until the membership is canceled. Commitment plans (6 / 12 months) follow the signed agreement.

Payments / Card on File

Contact the front desk at (917) 804-8403 or [email protected] and we will look at it with you.

Parent & Athlete Accounts

For any athlete under 18, a parent or legal guardian creates the account, provides consent, and manages bookings. Your family account holds every athlete in the household.

athlete login

Yes. A parent can invite an athlete from Account & Billing. That athlete sets a password and signs in at Member login with their own email, or uses a family email and Kid-mode PIN if set up. A coach roster Athlete portal account uses the separate Athlete portal login. Athlete views show their training without family billing.

Parent & Athlete Accounts

When you book from a family account you choose which athlete the session is for, so each athlete’s training history and progress stay their own.

Parent & Athlete Accounts

Yes. Every athlete (or their parent/guardian) signs the EP4 Liability Waiver & Policies before participating. It is presented during booking and available any time on the policy page.

Your Family Hub

It is your home base at EP4: one place for booking, your athlete’s training plan, their progress, coach messages, and your billing. Sign in with the email you used to create the account and everything for your household is on one screen.

workouts

Select the athlete in Family Hub and open Workouts. Choose Today and the assigned workout, then select Start workout. The athlete logs actual sets, completes the steps, and selects Finish to check the workout summary. Other dates are previews. Workout access depends on the athlete’s plan.

kpi progress metrics

Select the athlete in Family Hub and open KPIs & Path. Read each measurement with its date and unit, then review available history or a report shared by the coach. Available benchmarks show a comparison for the displayed age band. If readings are absent, ask the coach when the first measurement will be available.

Your Family Hub

Open Meals & Weight to log a meal photo and review daily meals. Use Choose a day to see earlier entries. Athletes enter measured bodyweight in the KPIs & Path metrics form when a coach asks for a reading.

Your Family Hub

A direct line to your athlete’s coaches, and where coach updates arrive. It keeps training conversations in one place instead of scattered across texts.

Your Family Hub

It opens the booking page, where you can book cages, evaluations, lessons, camps and everything else EP4 runs. If you hold credits that cover what you are booking, they are offered at checkout.

Your Family Hub

Your membership, your credits, the card on file, past payments, and the athletes on your account. Parents see this; athlete logins never do.

Your Family Hub

It appears only when your athlete is rostered on an EP4 travel team. It carries that team’s stats, schedule, lineup and announcements.

hub access

Choose the correct athlete and read the tile’s message. Training access depends on the athlete link, plan, and account status. An eligible package may allow metrics even when workouts are unavailable. Check Account & Billing for payment or plan issues; if setup is offered, follow the onboarding link. If the athlete is still not connected, call the front desk at (917) 804-8403. Booking and Account & Billing remain open.

Your Family Hub

Yes. Invite them from Account & Billing under your athletes, and they get their own login for workouts, progress and coach messages. Athlete logins never show prices, billing or payment status.

Your Family Hub

Every athlete in the household sits on the one family account, and you switch between them inside the hub. Each athlete keeps their own plan, metrics and history.